What his co-workers say anonymously:
“He is dependable and can be relied on to get a job done. He takes the initiative and goes an extra mile to help his customers get their issues resolved. He never hesitates to take on any challenge or difficult task. He can be relied on to take charge and make decisions when his supervisor is not around.
He maintains a positive and friendly attitude towards all his customers. He goes out of his way to assure the customer needs were met to their satisfaction.
Larry is always one of the first individuals to volunteer to learn new software, technology, or procedures. And it is this value that can be seen when he is out in the field working alongside his co-workers. He is always will to give learning something new a try.”