December 4, 2020 | NVC PR | Leave a comment Take the High Road Ride Reimbursement Program Deer Oaks reimburses members for their cab, Lyft and Uber fares in the event that they are incapacitated due to impairment by a substance or extreme emotional condition. This service is available once per year per participant, with a maximum reimbursement of $45 (excludes tips). Such circumstances may include: Over consumption of alcohol Drowsiness due to medication Extremely upset/troubled over a situation (i.e. receives bad news at work, is laid oﬀ or let go, learns of a death in the family, ﬁnalizes a divorce, etc.) The process is simple, and like all other EAP services, conﬁdential. Simply call our Helpline at 866.327.2400 for instructions on how to submit your receipt. It may take up to 45 days for reimbursement. Receipts are required to be submitted within 60 days of the service date.